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Macerich Shopping Centers & Fashion Outlets, which owns some of the strongest, visitor-focused shopping destinations in the U.S., recognizes that "travel" and "shopping" go together like take-off and landing. Or sea and sand. Or Tiffany & Co. and Louis Vuitton. Today, many travel segments are going strong and shopping remains the number one activity for travelers.
Here are some fresh story ideas that combine these two top pursuits:
MacerichTourism.com — we’re just a click away
Easy means everything for seasoned travelers — and travel professionals. MacerichTourism.com is a one-stop shopping resource for travel industry professionals. This business-to-business website highlights shopping-centric tourism programs for tour operators, meeting planners, motorcoach operators, resort and hotel partners, as well as travel media. Encompassing more than 20 shopping centers and outlets that focus on welcoming visitors in major U.S. destinations, our program offers exclusive visitor activities, incentives and information to ensure a positive shopping experience for visitors and a ready partnership for travel industry professionals.
Experiential — and Commissionable — Shopping Packages
Whether visitors are best friends, a mother-daughter pair or spouses of busy business travelers, Macerich Shopping Centers & Fashion Outlets offer unique and tailored experiences with appealing benefits for travel industry professionals who sell them. For example, four of the top shopping centers in four of the most exciting U.S. visitor markets — Scottsdale Fashion Square (Scottsdale, Ariz.), The Shops at North Bridge (Chicago, Ill.), Santa Monica Place (Santa Monica, Calif.) and Tysons Corner Center (Washington, D.C., area) — all offer attractive, commissionable shopping packages via Shop America Tours. These experiential shopping packages combine elements like retailer services, amenities, attractions and restaurants. Packages include SHOP & PLAY, SHOP & SPA, SHOP & DINE and SHOP & EXPLORE and range in price from $15-$125 USD. Visit www.shopamericatours.com and click on these destinations for more information.
Luxury Service Personified: The Shopping Center Concierge
Mirroring resort-level hospitality, Concierge Desks at premier Macerich Shopping Centers & Fashion Outlets serve as one-stop-shops offering visitor information, courtesy of the city convention and visitors bureau, package carry-out assistance and other welcome personal touches. And no one does it better than Peter Harden, Scottsdale Fashion Square’s Roving Concierge, who truly is luxury service personified. For example, Peter has done everything from shop with celebrities to seek out the perfect pair of earrings for an unsure gentleman to hold packages for shoppers while they use the dressing room. Peter makes it his business to deliver the ultimate in customer service to shoppers at Scottsdale Fashion Square, Arizona’s largest retail powerhouse. Why should travelers seek out this luxury experience? The VIP treatment, of course, which always delivers smiles.
The Shopping-Dining Combination Captures Visitor Attention
Top shopping means top dining for today's experience-focused travelers. It's not just eating, it's finding a dessert worthy of Instagram, or a feast ready for Facebook. Macerich Shopping Centers & Fashion Outlets understand these cravings and our restaurants satisfy them all. Throughout our portfolio we offer luxe dining destinations and casual favorites ranging from Seasons 52, Capitol Grille and Morton's to The Cheesecake Factory, California Pizza Kitchen and more. Plus on-the-go favorites ranging from Paradise Bakery to Five Guys Burgers & Fries.
Today, many of our centers also are attracting local restaurant owners who are branching out and becoming household names, such as Sam Fox’s True Food Kitchen which can be found at Santa Monica Place. Newer concepts such as Eataly at The Shops at North Bridge provide the opportunity to shop, taste and enjoy the offerings of 23 Italian eateries. Picture-perfect food and fun certainly go hand in hand, and Macerich restaurants are ready for their close-up.
At Shopping Centers from Coast to Coast, Macerich Delivers
Four top shopping centers in four top U.S. visitor markets. Each shopping center is as unique as its setting and each offers a fully-developed tourism program for memorable travel experiences:
Santa Monica Place in Southern California, just four blocks from Macerich’s corporate headquarters and two blocks from the beach, offers the very best of the Southern California experience. All new and all-open-air after a complete redevelopment in 2010, this award-winning shopping center offers a luxury tourism experience through concierge service, iconic retail and a third-level rooftop dining deck. Santa Monica Place maximizes its beachside setting to bring together fresh ocean breezes, marquee retailers and sun-dappled walkways — topped by a dazzling, indoor/outdoor rooftop dining deck with ocean views. The impressive list of retailers at this made-for-the-West Coast destination includes Bloomingdale's and Nordstrom, Louis Vuitton, Tiffany & Co., kate spade new york, Emporio Armani, Nike and many more. Santa Monica Place is the perfect blend of comfort and cool.
Scottsdale Fashion Square in style-savvy Scottsdale, Ariz., continues to attract the best brands and most devoted shoppers. This premier, 1.8 million square-foot retail destination in resort-filled Scottsdale features department stores, including, Neiman Marcus, Nordstrom, Macy’s and Dillard’s, and more than 240 stores and restaurants. The expansive list of exclusive retailers includes: Gucci, Prada, Tory Burch, David Yurman, Microsoft, Johnny Was, Kiehl’s and Zara. In Arizona, all roads lead to Scottsdale Fashion Square.
The Shops at North Bridge, in the heart of downtown Chicago, stretches for seven blocks along the city's famed Michigan Avenue. Surrounded by Class A office towers and top-drawer hotels, The Shops at North Bridge is home to 50 world-class stores and 20 restaurants including downtown Chicago's flagship Nordstrom, plus BOSS Hugo Boss, Stuart Weitzman, Microsoft, Swarovski, Joe’s Seafood, Prime Steak & Stone Crab, California Pizza Kitchen, The Purple Pig and more. A true visitor destination, Eataly, the world's premier artisanal Italian food and wine marketplace, opened its second and largest U.S. location at The Shops at North Bridge in late 2013.
Tysons Corner Center in Northern Virginia just outside Washington, D.C., offers the largest concentration of retail on the East Coast outside New York City. The impressive super-regional shopping center draws millions of visitors from around the Capitol and around the world and is now becoming the heart of the new high-rise neighborhood where people can live, work and play in style — in part thanks to the Metro Silver Line that connects Tysons to D.C., Dulles Airport and more. This sought-after center is anchored by Nordstrom, Bloomingdale’s, Macy’s, Lord & Taylor and L.L. Bean, and offers a 16-screen AMC megaplex with stadium seating, family and fine-dining restaurants, two food courts, a two-story Barnes & Noble, and more than 300 specialty retailers.